ترجمه مدیریت بنیان های بازاریابی رسانه های اجتماعی

ترجمه مدیریت -20 صفحه

سال 2014

Foundations of Social Media Marketing

بنیان های بازاریابی رسانه های اجتماعی

 Efthymios Constantinides

http://www.sciencedirect.com/science/article/pii/S1877042814039202

دانلود رایگان مقاله انگلیسی- بازاریابی رسانه های اجتماعی

چکیده :

رسانه های اجتماعی ساختارهای قدرت را در بازار تغییر داده اند . شواهد نشان دهنده ی انتقال قدرتی است که در حال رخ دادن است و ظهور نژاد جدیدی از مشتریان قدرتمند و پیشرفته ای که به سختی می توان آنها را تحت تاثیر قرار داد . آنها را متقاعد و یا حفظ نمود . این مقاله ماهیت تاثیرات و وضعیت حاظر رسانه های گروهی را بیان میدارد و بر نقش آنها به عنوان عوامل توانمندسازی مشتریان تاکید میکند . این مقاله استعدادها و نقش آنها به عنوان بخشی از استراتژی بازاریابی را توضیح می دهد و روشهای مختلف شرکت آنها به عنوان ابزارهای بازاریابی را نشان می دهد . این مقاله دو استراتژی بازاریابی رسانه های اجتماعی ممکن را پیشنهاد می کند :

روش انفعالی ( غیر فعال ) که بر به کارگیری حوزه ی رسانه های اجتماعی به عنوان منبع صدای مشتریان و هوش بازار تکیه میکند .

روش فعال یعنی شرکت دادن رسانه های اجتماعی به عنوان کانال های مستقیم بازاریابی و کانالهای تاثیرات مشتریان به عنوان ابزارهای شخصی سازی محصولات و آماده سازی آنها به عنوان سکوی همکاری و ابتکارات ساخت مشتریان است . در پایان این مقاله جهت دهی های تحقیقات آینده را در حول این عنصر جدید بازاریابی را شناسایی می کند .

کلمات کلیدی :بازاریابی الکترونیکی ، رسانه های اجتماعی ، بازاریابی اینترنتی ، استراتژی اینترنتی ، بازاریابی آنلاین .

Abstract
The Social Media have changed the power structures in the marketplace; evidence points to a major power migration taking place and to emergence of a new breed of powerful and sophisticated customer, difficult to influence, persuade and retain The paper outlines the nature, effects and present status of the Social Media, underlying their role as customer empowerment agents. It explains their aptitude and possible roles as part of the corporate Marketing strategy and identifies different ways of engaging them as marketing tools. The paper proposes two possible Social Media marketing strategies: a. The passive approach focusing on utilizing the Social Media domain as source of customer voice and market intelligence. b. The active approach i.e. engaging the Social Media as direct marketing and PR channels, as channels of customer influence, as tools of personalizing products and last but not least develop them as platforms of co-operation and customer-generated innovation. Finally the paper identifies future research directions around this new element of the marketing landscape
    Keywords
        E-Marketing; Social Media; Web 2.0; Internet Marketing; Internet Strategy; Online Marketing

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